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Accessibility Statement

Last Updated: 14 August 2025

Yorkshire Car Care is committed to ensuring our website, booking system, and services are accessible to all customers, regardless of ability, technology, or circumstances.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible to make your experience as smooth as possible.

Our Commitment

We want everyone who visits our website or uses our services to be able to:

  • Navigate the site using a keyboard, screen reader, or other assistive technology

  • View text clearly with good colour contrast

  • Adjust text size using browser settings without losing content or functionality

  • Access all content without requiring specific software where possible

  • Book our services online or by alternative contact methods if needed

Steps We Take to Improve Accessibility

  • Regularly reviewing and testing our website for accessibility issues

  • Using clear, plain language wherever possible

  • Providing alternative text for images

  • Ensuring clickable elements are clearly marked and easy to use

  • Offering alternative booking options via telephone and email

If You Have Difficulty Using Our Services

We know that accessibility needs can vary. If you experience any barriers when using our website or booking system, we will do our best to provide the information or service you need in a way that works for you.

You can contact us via:

Ongoing Improvements

We are always looking for ways to improve accessibility. If you have suggestions or feedback, please get in touch using the contact details above.

Compliance & Feedback

If you are not satisfied with how we handle your accessibility needs, you can contact the Equality Advisory and Support Service (EASS) or visit www.equalityadvisoryservice.com.

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